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Your Ability8 Questions Answered

Are you considering self-managing your NDIS plan? Looking for an app or software provider to help you keep track of your supports and funding? At Ability8, our vision is to give anyone with a disability the freedom to self-manage their care plan.


We’ve compiled some information based on common questions we get here at Ability8. So you can see what we offer and whether it’s right for you.




Privacy and Data Collection


Ability8 gives you exclusive access to your data. All your information is securely stored in one central location. And no one can access your information unless you set up permissions by inviting new users.


We store data for five years, which meets the legal requirements of storing data in Australia. We also introduced two-factor authentication for extra data security.


We chose our app platform after undertaking significant research. We use the same secure platform the current NDIS app uses. We’re also a Digital Service Provider with the Australian Tax Office. Which means we meet the operational security framework as set out by the ATO.


We also take all reasonable steps to protect the confidentiality of your data. We’ll never knowingly share your information with any third parties other than our service providers.


One Single Source of Information


When you use Ability8, you don’t need to keep or file your own copies of invoices or any other documentation. Our app provides everything you need to create a comprehensive care profile for you or your loved one.


By storing everything in one central location, it’s simple to access your information at any time. You won’t have to spend hours digging through paper files searching for information. It's easy to find what you want when you need it.


Value for Money


We’re always conscious of keeping costs affordable for our customers. This is why we offer different plans at different price points. Take a look at our plans and prices to work out which one is right for you. 



Complete Independence


We are a completely independent, family-run company, based in Brisbane, Queensland.


As parents of a child with severe disabilities, we knew there had to be a better way to manage disability care. We designed our app after talking to people with a disability and their families and carers. We wanted to understand their needs and wants when it comes to NDIS plan management.


We're not aligned with any service providers. Our priority is promoting and supporting positive outcomes for people with a disability.


Perfect for NDIS audit


If you’re asked to complete an audit with the NDIS, an app like Ability8 helps to make the process simple.


Simply download the information you need directly from the app when you need it. Because Ability8 stores all your information in one central location, it's easy to find what you're looking for, whether it's invoices, care plans or more. We're also here to help if you have questions or need additional support with your audit.


Want More Information?


We offer a free 30-day trial to anyone who wants to try Ability8 for themselves. This also includes a 60-minute free training session to help you to get you started.


Hear from one of our existing customers to find out more, or sign up to get started today.


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